If you can't log in to the app, consider the following possible reasons.
- Authorization via the Examus button.
Each educational institution has its own login button. For correct authorization, only use the button with the name of your educational institution (more information about authorization).
- In case if you use alternative authorization methods.
Do not use social network buttons or other possible alternatives provided on your educational institution's website for authorization.
- Make sure that you don't enter your username instead of your email address.
- Your password or login to the University's website is incorrect.
Open the University's website in a browser and use the password reset form. After that, you can return to the Examus extension to enter the system.