If you accidentally closed the tab with the test during an exam, you will have 5 minutes to return to it. After 5 minutes pass, the test will not be displayed on the Examus page and you will need to send a request for a new attempt to the exam organizer. 

 

Email your university or test organizer directly, explain the situation and ask them to give you an additional attempt for the exam. Usually, new attempts are offered the next day after the current test.


Note: Examus Support can't assign tests or give new attempts.

Need further assistance? Reach out to us via support@examus.com or our support portal so that we can help you.