If the extension is not installed, try one of the following solutions:

  1. Make sure that the download link is open in the Google Chrome browser. If your system uses a different default browser, the link may open in it and installation will not be possible.

  2. Make sure that the installation of extensions is not blocked by your computer administrator or your corporate network.

  3. Change the file upload location on your computer
     Manual: https://support.google.com/chrome/answer/95759?hl=ru&ref_topic=7439636 ("How to choose a folder for downloading files").
    After changing the download folder, re-install the Examus app.

  4. Work in the incognito mode.
     Manual: https://support.google.com/chrome/answer/95464?hl=ru. Re-install the Examus app.

  5. Change the user in the Google chrome browser
    Create a new profile or log in to your other profile in Google Chrome, following the instructions:
     https://support.google.com/chrome/answer/2364824. Re-install the Examus app.