Can't log in to the exam (cookies)

Modified on Thu, 12 May 2022 at 03:42 PM

If you're not able to log in to the exam, you need to check whether cookie files are allowed in your browser.
Here's what you need to do:

  1. Allow cookies in your browser settings:
    • Google Chrome: go to chrome://settings/cookies and select "Show all cookies"
    • Microsoft Edge: go to edge://settings/content, select "Allow sites to save and read cookie data"

  2. Using incognito mode? Open a new incognito page and turn off 3rd-party cookie blocking:

  3. Try using a different browser.

After you enabled cookies, restart your browser and try to sign in to the exam again.

See also:

Cookie settings in Google Chrome

Cookie settings in Microsoft Edge

Need further assistance? Reach out to us via or our support portal so that we can help you.

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