To pass the Examus system check you must give your browser access to the microphone and camera. When asked to use your camera and microphone, click Allow:

In order to check your webcam and mic in advance of the exam, you can try Examus system check or a 3rd-party service.

The mic/camera access prompt does not appear

If the camera/microphone access prompt does not appear, type one of the links below into your browser's address bar and press Enter:

  • Chrome:

  • Microsoft Edge:

In the window that opens you need to give the sites permission to ask for access to microphone/camera:

Repeat the action for the second link and restart the Examus system check.

See also:

Multiple cameras connected or unable to select the desired camera

"Image from the webcam" check fails

"Webcam and microphone connection" examination fails

Need further assistance? Reach out to us via or our support portal so that we can help you.