This stage of the system check can fail with one of two error messages:

  • "Webcam not found";
  • "No image from the webcam".


"Webcam not found"


Here's what you can do to fix this error:


After you follow the recommendations, restart the browser and re-launch the system check.


"No image from the webcam"


In order to fix this issue, try the following:


After you follow the recommendations, restart the browser and re-launch the system check.


The check is stuck in a loop


In certain cases, the "image from the webcam" might get stuck in a loop:



Here's what you can do to fix it:


After you follow the recommendations, restart the browser and re-launch the system check.


Need further assistance? Reach out to us via support@examus.com or our support portal so that we can help you.