If multiple cameras are connected to your computer try these:
Case #1
- Press the lock button in your browser's address bar and turn on switches for the camera and microphone.
- Reload the page.
Case #2
- Click on the camera icon on the right side of the address bar.
- Press Site settings (Windows) or Manage (macOS)
- Go to Camera
- Select the camera you need from the drop-down list.
- Reload the page.
For multiple microphones follow the same steps.
Case #3
Try to use Incognito mode. Press Ctrl+Shift+N (Windows) or Cmd+Shift+N (macOS) in your browser.
Need further assistance? Reach out to us via support@examus.com or our support portal so that we can help you.
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