The error occurs if the microphone is disabled on your computer. To solve the problem, try this:

  1. Press Win+R.
  2. Type in mmsys.cpl and press Enter.
  3. Click on the Recording tab and double-click on your microphone.
  4. Check if the microphone device is Enabled:

  5. Check the Levels tab. Unmute the microphone if it's muted, raise the volume level:

  6. Restart the Examus system check and see if you can access the test.

Need further assistance? Reach out to us via or our support portal so that we can help you.