In order to take a proctored exam on macOS, you need to change the security settings of your operating system.


macOS version 10.14 Mojave or later


To allow access to the camera and microphone in your browser:

  1. Open Apple menu > System Preferences > Security & Privacy > Privacy > Camera.
  2. Check the box next to the browser that you want to allow to use the camera.
  3. Repeat the same steps in the Microphone section.
  4. Save your settings and restart your browser.


macOS Catalina (version 10.15 or later) or Big Sur


To allow browser access to screen recording:

  1. Open Apple menu > System Preferences > Security and Privacy > Privacy > Screen Recording.
  2. Check the box next to the browser that you want to allow screen recording access.


To enable the Screen Time feature:

  1. Open Apple menu > System Preferences > Screen Time > Content & Privacy > Apps.
  2. Make sure that the camera box is checked.
  3. Click on App Limits. To use the camera with an app from the list, make sure the Limits checkbox is unchecked. 
  4. Save the settings and reload the browser.


If these settings are grayed out, you must allow changing them first. Click on the lock icon to unlock this section of the settings. You will be prompted to enter your administrator name and password.

Need further assistance? Reach out to us via support@examus.com or our support portal so that we can help you.