FAQ

I can't sign in to the exam
Please make sure you use the link provided to you by the testing organizer. If you did not receive a login link, please contact the training provider and as...
Wed, 11 May, 2022 at 3:48 PM
How to open an exam in the browser / through the Examus app
When you take a proctored test, usually you do it in a web browser. In this case, simply follow a link sent by your university or test organizer. For so...
Wed, 11 May, 2022 at 2:58 PM
Step 1.a. Taking the exam in the browser without Examus extension
1. Check in the instructions from your institution or the testing organization whether you need to enter through a separate button: 1.1. If you need to ente...
Wed, 11 May, 2022 at 3:12 PM
Processing of personal data - FAQ
Wed, 3 Aug, 2022 at 3:24 PM
Step 1.c. Taking the exam in Examus application
If testing takes place through an individual link from your institution or the testing organization 1. Follow the unique link provided by your instituti...
Wed, 11 May, 2022 at 3:13 PM
Can't see the "Provide access to the screen" window (macOS)
If you are using macOS 10.15 Catalina or newer, you need to give your browser additional screen recording permission in the system settings. To do this:...
Thu, 12 May, 2022 at 9:13 AM
Allowing access to webcam and microphone in the browser
When Examus asks you for permissions to use camera or microphone, click Allow in the dialogue box: It can occur that the mic/camera check fails and...
Mon, 23 May, 2022 at 12:58 PM
The "Share" button is not active in the "Provide access to the screen" window.
If the Share button in the "Provide access to the screen" window is inactive, click on the desktop image to highlight it with blue frame, and then...
Wed, 4 May, 2022 at 1:43 PM
All time slots are grey
Grey color indicates slots that are no longer available. Contact Examus technical suppor or leave a request on this portal. Be sure to specify your ...
Fri, 6 May, 2022 at 3:20 PM
No access to the screen
The "No access to the screen" error occurs if you clicked Cancel when selecting a screen to display. Solution: 1. Click Repeat system chec...
Thu, 11 Aug, 2022 at 10:08 AM