FAQ

I can't see the Examus icon in the upper right corner of the browser
If you don't see the Examus icon in the upper-right corner of the Google Chrome browser, or it's inactive, it may mean that the extension is insta...
Mon, 7 Dec, 2020 at 8:41 PM
The computer does not pass the system check
General checklist for check problems   Check that your computer meet the minimum system requirements - Does my computer meet the technical requirements?...
Wed, 17 Nov, 2021 at 11:28 PM
I can't enter the app
If you are unable to log into Examus, there may be the following possible reasons:   Authorization through the Examus button.  Each educational institu...
Mon, 7 Dec, 2020 at 8:44 PM
Processing of personal data - FAQ
Why do I need to send my consent to the processing of personal data? In accordance with the Federal law FZ-152 "On personal data" (Article 9, ...
Fri, 12 Nov, 2021 at 12:17 PM
I don't get an email to restore my password
To restore your credentials, log out of the Examus extension, open your school's website in a browser, and use the password recovery form on the site. ...
Wed, 6 May, 2020 at 5:00 PM
The extension can't be installed
If the extension is not installed, try one of the following solutions:   Make sure that the download link is open in the Google Chrome browser. If your s...
Mon, 7 Dec, 2020 at 8:50 PM
When I start the preliminary verification, I don't see any window to provide access the camera and microphone
Make sure that you provide Examus access to the camera and microphone in pop-up windows when you start checking. Pop-up windows must be enabled in the brows...
Wed, 17 Nov, 2021 at 4:22 PM
When I start the preliminary verification process, I can't see the "Provide access to the screen" window
Make sure that you provide Examus access to the screen in pop-up window when you start checking.  If you are using a device with macOS 10.15 Catalina or ne...
Fri, 18 Jun, 2021 at 1:49 PM
The "Share" button is not active in the "Provide access to the screen" window.
If the Share button in the "Provide access to the screen" window is inactive, click on the desktop image to highlight it with blue frame, and then...
Tue, 17 Nov, 2020 at 10:22 AM
The "Provide access to the screen" window appears and immediately disappears (for Mac OS)
If the window appears, but immediately disappears, thus not allowing you to click the Share button, right-click on the Google Chrome icon in the toolbar (at...
Wed, 6 May, 2020 at 5:01 PM