FAQ

You don't have any exams scheduled at this time
It may take some time for the test to load in the Calendar. However, if you don't see the test even after some time waiting, the reasons may be as...
Wed, 11 May, 2022 at 1:38 PM
What time (time zone) is used in Examus?
All elements of the Examus interface (including the recording time) ALWAYS use the Stambul time (UTC +3).  When registering for the slot and at the beginni...
Wed, 30 Mar, 2022 at 11:09 AM
No proctors are available now
  To start an exam, students should be let in by proctors. There are a few reasons why you see the "No proctors..." message. You entere...
Wed, 11 May, 2022 at 9:33 AM
Does the procedure for checking my computer and sending my passport photo use my examination time?
No, the timer of your test starts only when you directly enter the page with the test questions, and despite possible technical delays at the beginning, you...
Wed, 6 May, 2020 at 5:02 PM
After sending a photo of the document I can't proceed to the test
It may take some time for the proctor to verify your identity. However, if you are waiting for 5 minutes or more after sending the photo, reload your browse...
Wed, 11 May, 2022 at 3:29 PM
During the exam, the extension was closed by mistake or spontaneously
If you accidentally closed the tab with the test during an exam, you will have 5 minutes to return to it. After 5 minutes pass, the test will not be display...
Wed, 11 May, 2022 at 1:13 PM
Exam page unresponsive and images don't load
If the test page becomes unresponsive, try the following: Refresh the page by pressing F5 (Windows) or Cmd+R (MacOS). Note that your answers might not b...
Wed, 11 May, 2022 at 9:27 AM
Can't log in to the exam (cookies)
If you're not able to log in to the exam, you need to check whether cookie files are allowed in your browser.   Here's what you need to do: Al...
Thu, 12 May, 2022 at 3:42 PM
How to close all applications that can capture camera/microphone/screen?
For the time of exam recommend temporarily disabling all programs that can capture your computer microphone or camera (e.g. Skype, WebcamMax, Discord, Z...
Fri, 13 May, 2022 at 12:15 PM
WebRTC: TCP/UDP network test
If you can't pass the Examus system check before the exam, please take the WebRTC test. If the test fails on TCP or UDP, it means that your TCP/UDP tr...
Wed, 11 May, 2022 at 10:36 AM