FAQ

Disabling Windows Firewall in Windows 8
1. Select your Desktop: 2. Right-Click on Start button - Control panel: 3. Select View by: Small icons. Then go to Windows Firewall: 4. Fi...
Mon, 9 May, 2022 at 5:27 PM
Disabling Windows Firewall in Windows 7
1. Go to Start - Control panel: 2. Select View by: Small icons. Then choose Windows Firewall: 3. Find in which location your active (connected) ...
Sat, 16 Oct, 2021 at 4:03 PM
Disabling Firewall in macOS
If you have problems passing the system check, it is recommended to temporarily disable the firewall (only for the duration of the test and system check). T...
Thu, 12 May, 2022 at 8:52 AM
How to test WebRTC on my computer?
WebRTC is a technology for transferring streaming data between browsers. The presence of problems with WebRTC negatively affects the success of the system c...
Thu, 23 Dec, 2021 at 4:49 PM
Configuring Camera and Microphone Access in Windows 8/10
TABLE OF CONTENTS Windows 8 Windows 10 In the operating system settings, starting with Windows 8, it is required to provide additional permissions for...
Thu, 28 Apr, 2022 at 1:06 PM
Enabling webcam and microphone in Windows Device Manager
Before running the Examus system check, make sure that your camera and microphone are both enabled in Windows: Press Win+S and search for Device Manager. ...
Wed, 11 May, 2022 at 10:29 AM
Turning off built-in OS Firewall (Windows, macOS)
If you have problems with the system check, especially at the last stage, please try temporarily disabling the built-in system firewall. Turning off firew...
Wed, 11 May, 2022 at 2:03 PM
Multiple cameras connected or unable to select desired camera
If multiple cameras are connected to your computer try these: Case #1 Press the lock button in your browser's address bar and turn on switches f...
Wed, 11 May, 2022 at 8:47 AM
Your microphone is muted
The error occurs if the microphone is disabled on your computer. To solve the problem, try this: Press Win+R. Type in mmsys.cpl and press Enter. Cl...
Thu, 12 May, 2022 at 11:20 AM
Can't access camera and microphone
The error occurs if the microphone, camera, or access to them is disabled on your computer or browser. First of all, check if the microphone and ca...
Wed, 11 May, 2022 at 8:57 AM