If file cookie acceptance is disabled in your Google Chrome, you may encounter errors during exam login. For example, you might see the message "Credentials were not provided."
To resolve this issue:
If you see the "crossed-out eye" icon in the address bar, click on it and toggle the "Third-party cookies" switch.
You can also enable cookie acceptance through Chrome Menu > Settings > Privacy and Security > Cookies and other site data > select "Allow third-party cookies."
If you are taking the exam in incognito mode:
1. Click the settings icon in the upper left corner of the address bar.
2. Go to the "Cookies and site data" section.
3. Toggle the "Third-party cookies" switch to the active position.
4. Be sure to reload the page.
After making these changes, restart your browser and try opening the exam again.
Please refer to the video below to better understand the setup process.